Great Leadership = Productivity

Employee turnover can be a huge cost to a company’s bottom line. Studies show that a full 70% of employees are either disengaged or actively disengaged on the job.

Why is this?

It usually boils down to the company’s culture, which of course is determined by leadership. The tone of the company is always set from the top. Leaders that are supportive of their people generally get the best from them by fostering a collaborative work environment. It is in this collaborative environment that employees flourish and thrive. Authoritative leaders, on the other hand, tend to get a more passive aggressive culture which can dramatically reduce both innovation and productivity.

Years ago, it was pretty standard that you started with a company in your 20s and often stayed through retirement, there was loyalty – usually on both sides. What happened? What makes people loyal?

My son is an architectural engineer, last year he switched companies. He’s doing the exact same job for the new company so why did he leave the old one? The leadership – full stop. The office environment was tense, the 3 partners of the firm were sabotaging each other, and a good percentage of the employees were actively looking for new jobs - not exactly conducive to a great team.

My job? The very best thing this company has going for it IS the leadership. I love coming to work, even on Mondays. The people in the office are happy, I mean really happy. Everyone is glad to be here and the laughter and productivity are in equal measure. And if things do get tense, someone always says “Raise your hand if you love your life”.  This reminds us that yes, when there is a problem; especially when there’s a problem we need to look at the big picture, and it’s pretty dang good.


About the Author

Sarah’s latest book published by McGraw-Hill is titled Business Improv. It includes 75 activities on all aspect of business from Leadership skills to Emotional Intelligence. Sarah’s Business Improvisation based approach to learning has transformed work environments, changed lives and moved organisations forward. Her experience with the challenges leaders face allows her to help develop strategies and implementation plans that transform leaders into storytellers that move people to action. Her work with front line employees helps them communicate in a way that builds trust and collaboration. Sarah has taught Business Leadership to Executive MBA students at UCLA Anderson School of Management, Duke University Fuqua School of Business, Columbia University and the American University Cairo.

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