Life Lab
Welcome to LIFE LAB!
One of the biggest advancements that Life Academy offers participants is the on-going learning opportunity; Life Lab. It’s the follow-up to Life Academy. This is where the real learning begins back on the job when we are faced with the daily challenges and weekly obstacles. It’s where we put all the information into practice.
Every week, for 44 weeks, you will receive bite-sized pieces of information, skills and tools on relevant day-to-day business topics to help continue incremental growth. Accompanying the Life Lab content is an audio recording and a short reflective quiz. It’s all designed to be interesting, challenging to systematically improve life!
Monitor yours and other people’s feelings |
Build productive and effective relationships |
Foundation of creating loyal customers |
Everything's an opportunity |
Gauge the Mood |
Resolve differences and solve problems |
Do the best job |
Experiencing the whole customer |
Enhance self-esteem |
Getting and giving information |
Knowledge + Acceptance |
Added value |
Getting to the source of customers’ needs |
The "Yes and..." approach |
Two ways to live your life… |
Finish projects |
How do you handle customers from Hell! |
Making "I" statements |
Build Accountable Teams |
Turn you and your customers day around |
A positive look at stress |
Internally and Externally |
Freeze Frame Technique |
Discover your social and assertive style |
You and your three brains... |
Do not focus on personality |
Adapt positive self-talk |
Interact with different personalities |
The cost and effects of losing a customer |
Step outside of your habits |
Listening patterns that work |
Do two things... |
The six steps |
Uncover the REAL problem |
Offer what people want |
Learn something new |
Achieving harmony |
Not the absorber |
Rewards and Consequences |
That's right... |
The Reverse Calendar |
Power and influence |
You get what you give |
Affirming your day |