Real Thoughts on Customer Service

Here we are with no internet and no TV. In this day an age we may as well be living in the dessert. How do we connect with the world? With our clients? With life? We need AT & T. So when the guy comes with his tools and cables and expertise we are so happy. When he’s done, because we are all about customer service, we ask him a few questions. We want to know how he does this job day after day…because you and I know as customers we can sometimes be difficult, angry and even offensive. Here’s what he said… Enjoy!

Real thoughts on Customer Service